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can't cancel meeting set up under old email address

etraveler
Explorer
Explorer

I am trying to cancel a meeting I setup, but Zoom will not let me.

I created the meeting under a previous email address, but my company was acquired by a new company and I now have a new email address.

I believe what is happening is that I set up the meeting with my old address and trying to cancel it with my new email address.

How can I cancel meetings I set up under my old email address?

Thanks,

1 ACCEPTED SOLUTION

Alex_PFT
Zoom Partner
Zoom Partner

If you still have access to the old email, try to log in to the web portal and delete the meeting.

If you don't, you could just create a new meeting with your new address?

If you absolutely want to delete the old meeting, I would open a ticket with Zoom support and ask them:

Submit a request – Zoom Support

View solution in original post

1 REPLY 1

Alex_PFT
Zoom Partner
Zoom Partner

If you still have access to the old email, try to log in to the web portal and delete the meeting.

If you don't, you could just create a new meeting with your new address?

If you absolutely want to delete the old meeting, I would open a ticket with Zoom support and ask them:

Submit a request – Zoom Support