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camera picture is dropping into black and white and enlarged picture

illy
Newcomer
Newcomer

‎2022-04-13 09:13 PM

Hi All, my Zoom on laptop started dropping the picture within 1 minute of meeting. The picture enlarges to just a portion of my face and becomes black and white and fuzzy. Any ideas of how to troubleshoot? I have tried uninstalling, restarting and reintalling newest edition of Zoom already.

 

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