camera issues after zoom update | Community
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Newcomer
January 12, 2023
Question

camera issues after zoom update

  • January 12, 2023
  • 5 replies
  • 3 views

Please fix the camera issue asap. We're having an important meeting. I even tried a secondary camera and the issue is still there.

 

    5 replies

    Newcomer
    January 12, 2023

    Found this post. I have made these changes and so far so good.

     

    I had to go into the video settings & change 2 things:

    1) Change the "Adjust for low light" from Auto to "manual"

    2) Click the "Advanced" (in video settings still), and uncheck the "Optimize quality of the video/send with de-noise"

     

    So far so good, it has been a fix for me, hope this helps you too!!

    Newcomer
    January 27, 2023

    I'll try that David.  Did you consider just trashing it and reinstalling?

    Newcomer
    January 12, 2023

    Disable "Optimize quality of the video/send with de-noise" under video > Advance

     

    not sure what changed with last update but logitech Meet up 4K Camera causing same issue....

     

     

    Newcomer
    January 13, 2023

    Open the Settings app on your Android phone.
    Go to Apps and tap the Zoom app.
    Then, press Permissions > Camera.
    Next, press Allow to enable camera access for Zoom.
    Finally, open the Zoom app, join a call, and see if the camera works.

     

    Regards,

    Will

    Newcomer
    January 18, 2023
    Newcomer
    January 27, 2023

    You too?  I did a silly mock trial...they demanded I have the latest version of Zoom and now my camera is glitchy A.F.!!  The latest experience has it switching my window for others, even the host!  Super embarrassing Zoom...Fix it PLEASE!