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blank screen when share portion of screen

isma2205
Newcomer
Newcomer

Hi, 

I have problem where when i do a zoom meeting and need share portion of screen, it came out blank screen. i already uninstall and install it again, update, clear cache and cookies also nothing happen. 

Could you help me with it?

1 REPLY 1

FarioConsulting
Newcomer
Newcomer

Hi,
Could you try enabling the TCP connection option for screen sharing

On your desktop app, navigate to home > settings > Share screen > advanced > "Use TCP connection for screen sharing"