black bars - video recording, schwarze Balken im Video

[Viola65]

Hello everyone,

I have a basic beginner's question and would be grateful if someone could give me a tip on how I have to make the settings in Zoom and in the camera software to get the following result:

- For interview purposes, only 2 people are next to each other. So in a total video window of 16:9 (1920x1020 or 1280x720), 2 camera windows next to each other should fill the format.

I can't get it any other way than to have a thick bar at the top and bottom of the overall format.

Kind regards and thank you...Viola
-----------------------------------------------------------------------------------------------------------------------
Hallo zusammen,

ich habe eine grundsätzliche Anfängerfrage und wäre dankbar, wenn mir jemand einen Tipp geben könnte, wie ich in Zoom und in der Kamera-Software die Einstellungen vornehmen muss, um folgendes Ergebnis zu bekommen:

- Zu Interview-Zwecken sind immer nur 2 Personen nebeneinander. Also in einem Gesamt-Videofenster von 16:9 (1920x1020 oder 1280x720) sollen 2 Kamerafenster nebeneinander das Format ausfüllen.

Ich bekomme es nicht anders hin, als oben und unten im Gesamtformat je einen dicken Balken zu haben.

Herzliche Grüße und vielen Dank ... Viola

[ExpertswhoJohn · Accepted solution]

Hi @Viola65 ,

The recording screen size is fixed, and when you put two people together there will be black bars at the top and bottom, this will also show when you record. This is normal.

Zoom will always try to layout people to fit the screens wihtin the standard layout. 

You may also note that when poeple connect with a vertical format or other non standard screen sizes, blakc bars will again appear.
Note also that the ipad has a slightly different aspect ratio, and in that case you lose a little of the screen to left and right.

If this response answers your question, please mark it as resolved.

all the best

John 

[ExpertswhoJohn · Accepted solution]

Hi @Viola65 ,

The recording screen size is fixed, and when you put two people together there will be black bars at the top and bottom, this will also show when you record. This is normal.

Zoom will always try to layout people to fit the screens wihtin the standard layout. 

You may also note that when poeple connect with a vertical format or other non standard screen sizes, blakc bars will again appear.
Note also that the ipad has a slightly different aspect ratio, and in that case you lose a little of the screen to left and right.

If this response answers your question, please mark it as resolved.

all the best

John 

[Viola65 · Accepted solution]

Thanks a lot for your answer, John 🙂 It was very helpful!

Greatings ... Viola