basic plan doesn't allow for recorded meeting? | Community
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Newcomer
July 24, 2023
Question

basic plan doesn't allow for recorded meeting?

  • July 24, 2023
  • 1 reply
  • 0 views

Good Day,

 

I have the basic package and recorded the meeting wasn't the host but, I was wondering if I would have access to the recording or is it only on the paid subscriptions? Any assistance would be greatly appreciated.

1 reply

Ray_Harwood
Community Super Champion | Customer
Community Super Champion | Customer
July 24, 2023

Welcome to the Zoom Community, @kandasohn

 

Unlicensed Basic (free) users don’t have access to create  Cloud Recordings, but can create Local Recordings when accessing Zoom from Desktop devices. Local recording isn’t supported on phones and tablets. 

See this Zoom Support article for additional information on local recording:

https://support.zoom.us/hc/en-us/articles/201362473 


If you’re asking about access to a Cloud Recording made by the meeting Host, you only have access if the Host provides access.  Being on a Basic account wouldn’t affect your ability to access it. Contact the Host for assistance.