audio volume is very low ever since upgrading to Zoom Workplace | Community
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L
Newcomer
lidarose9
Newcomer
November 24, 2024
Question

audio volume is very low ever since upgrading to Zoom Workplace

  • November 24, 2024
  • 3 replies
  • 0 views

Ever since updating to the new version of Zoom (Workplace), my audio volume is half as loud as before. My audio works fine in all my other apps and programs. This is the desktop version running in Windows 10. I have checked all the obvious things like drivers and Windows troubleshooting.

3 replies

S
Newcomer
sh123
Newcomer
November 28, 2024

Hey, I'm facing the same issue. Have you been able to work around it somehow? At this point, the people in my meeting room can barely hear me.

L
Newcomer
lidarose9Author
Newcomer
November 28, 2024

No luck, and no response here. Please share if you find a solution and I will too!

S
Newcomer
sh123
Newcomer
December 5, 2024

Ya sure, will share the soln with you as soon as i find one. 

MGSR
Community Manager
MGSR
Community Manager
December 4, 2024

Hello there,

I'm sorry for the late response. 

May I know if you are receiving any error messages while the issue is happening? 

S
Newcomer
sh123
Newcomer
December 5, 2024

No error message. And i have done all kinds of troubleshooting, everything.

Pls mention a helpful soln. Thank you

MGSR
Community Manager
MGSR
Community Manager
December 5, 2024

Hello @sh123,

I’m sorry that the troubleshooting steps in the article did not work for you. More in-depth troubleshooting may be done by opening a ticket with our Technical Support team. You can sign in to your Zoom account and visit https://support.zoom.us/hc/en-us/articles/201362003 to view other available support options based on account type.

Thank you, and have a good day.

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