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audio static on zoom meetings

geekgirl7
Explorer
Explorer

Recently I've started noticing static (and others hear it too) in meetings when others are sharing or if  I am.

It may be related to zoom audio settings. I don't get any static when playing music, watching videos or during audio testing. I run Windows11 on a Lenovo Yoga with Dolby capable speakers.

1 ACCEPTED SOLUTION

geekgirl7
Explorer
Explorer

I made a change to my audio settings and it went away. 😊

View solution in original post

4 REPLIES 4

storyhub
Community Champion | Customer
Community Champion | Customer

Try stopping then restarting the share and see if the static goes away.

Thanks for the feedback. It turned out to be an audio setting 

geekgirl7
Explorer
Explorer

I made a change to my audio settings and it went away. 😊

storyhub
Community Champion | Customer
Community Champion | Customer

Typically, this can be the result of an incorrect sampling rate. Computer audio is transmitted as a digital signal. Zoom prefers to see everyone using a sample rate of 48K. Some devices will do a sample rate of 32K. When you check audio in statistics you may see 32/48 indicating a mix of device sample rates which Zoom will try to adjust. This does not always work especially if your local sound card is set at a different sample rate than 48K.