audio static on zoom meetings | Community
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Newcomer
November 29, 2024
Solved

audio static on zoom meetings

  • November 29, 2024
  • 2 replies
  • 8 views

Recently I've started noticing static (and others hear it too) in meetings when others are sharing or if  I am.

It may be related to zoom audio settings. I don't get any static when playing music, watching videos or during audio testing. I run Windows11 on a Lenovo Yoga with Dolby capable speakers.

Best answer by geekgirl7

I made a change to my audio settings and it went away. 😊

2 replies

storyhub
Community Super Champion | Customer
Community Super Champion | Customer
November 30, 2024

Try stopping then restarting the share and see if the static goes away.

geekgirl7Author
Newcomer
December 5, 2024

Thanks for the feedback. It turned out to be an audio setting 

geekgirl7AuthorAnswer
Newcomer
December 5, 2024

I made a change to my audio settings and it went away. 😊

storyhub
Community Super Champion | Customer
Community Super Champion | Customer
December 7, 2024

Typically, this can be the result of an incorrect sampling rate. Computer audio is transmitted as a digital signal. Zoom prefers to see everyone using a sample rate of 48K. Some devices will do a sample rate of 32K. When you check audio in statistics you may see 32/48 indicating a mix of device sample rates which Zoom will try to adjust. This does not always work especially if your local sound card is set at a different sample rate than 48K.

Newcomer
January 8, 2025

Where do you change the sample rate in Zoom?