cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

annoying notifications keep popping up.

nirmalinbetween
Newcomer
Newcomer

I have a virtual presentation coming up but for the past few meetings, I keep receiving this notification over and over again. I am logged into my network but still it comes up... The notification says- "Unable to establish secure connection to zoom. Open your browser to check your internet connection. This may happen if you have to login to your network or you are using public wifi" But I am not using a public wifi and I am logged into my own wifi

1 REPLY 1

If you can open your browser and type in the url:  https://www.speedtest.net and click on RUN when it loads. Confirm that it runs it bandwidth test successfully. If it is successful, then I would reboot your computer and relaunch the Zoom application to see if you experience an improved results.


If you find this information helpful, please click on "Accept as Solution".

If you have further questions, please reply, we're happy to help.

Jeff Widgren | Host of the Zoom Test Kitchen
@ZoomTestKitchen