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B
Newcomer
BRUNOPEREIRA
Newcomer
January 25, 2022
Question

"Zoom Quit Unexpectedly"

  • January 25, 2022
  • 2 replies
  • 0 views

 

Error: Zoom Quit Unexpectedly

Good evening! I'm having a problem with the usability of ZOOM, even after clearing all data, installation folder and Cache. Starting a new installation in another profile the same error comes back... how can we solve this detail?

I'm using Win10 Pro 64bit

Thanks
Bruno

    2 replies

    R
    Community Manager
    rn-zm
    Community Manager
    January 26, 2022

    Hey @BRUNOPEREIRA, when uninstalling please follow this help article https://support.zoom.us/hc/en-us/articles/201362983-How-to-uninstall-Zoom and to install again just go to https://zoom.us/download 

    R
    Community Manager
    rn-zm
    Community Manager
    January 31, 2022

    Hey @BRUNOPEREIRA, checking in on my reply and was wondering if the uninstall/reinstall of Zoom helped? Looking forward to your reply!

    F
    Newcomer
    FJG741
    Newcomer
    February 2, 2023

    Nope, not for me!  I've uninstalled / reinstalled twice now, gone through EVERY OTHER suggestion I can find online... I just got two "Zoom quit unexpectedly" errors BEFORE I EVEN LOGGED IN... and another after I logged out, to boot.  

     

    Great job, Zoom.  Guess we get what we paid for, huh?   

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