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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

additional pages on new whiteboard not showing up on viewers' screens

RichardDG
Newcomer
Newcomer

Still learning the new Zoom whiteboard. I teach college and use it during class. I used to be able to draw stuff (ipad, apple pencil) on the whiteboard, and then open a 2nd page of the whiteboard and draw more stuff, and I could switch back and forth and my class would see whatever page was on my screen. Now I can open a 2nd page, but what I draw on page 2 or page 3 is not reflected on their screens. I can switch back and forth on my ipad from page 1 to page 2 to page 3, but on their screens it only shows my first page.

Also, I could export all the pages at once as a jpg or png with one click, now it seems that I can only export one page at a time. I could use some help.

2 REPLIES 2

bjohn1
Newcomer
Newcomer

Did you ever get a solution? I have the same issue. 

RichardDG
Newcomer
Newcomer

I was using 2 devices at once in class; and I was on zoom on both. One device was sharing to the big screen in the classroom. If I added a page to the whiteboard using the ipad, I had to make sure I clicked on the same page on the other device so that it would show up on the screen. But the most recent whiteboard update gives the ability to scroll endlessly down or sideways, so I can write lots more stuff without having to add a whiteboard, so I haven't really had to deal with the original issue anymore. I just scroll down and keep writing.