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account disabled

msetzer
Newcomer
Newcomer

last week I deleted ALL saved recordings; ALL, from inbox and trash. However, I received an email last night stating my account was disabled due to the cloud was full. I don't understand.  items appeared again and again. It's frustrating as I am attempting to delete again and it's stating that there is an error and cannot delete. "

2 REPLIES 2

msetzer
Newcomer
Newcomer

my account is not eligible to live support and have to go through this method, when. trying to read support it kicks me out. 

 

msetzer
Newcomer
Newcomer

actually it leads me here which it is not at all helpful