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Zoominvitations bounce back

Cornelia2
Newcomer
Newcomer

I have a zoom account. Since yesterday i get info 'Unauthorized sender address'

What can I do?

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hi, @Cornelia2,

 

I'll need more information:

  • Is this a Basic (free) account or a Licensed (paid: Pro, Business, etc.) account?
  • What type of computer and operating system are you using?
  • What Zoom client version is installed?
  • How are you sending the invitation?
    • Copied/pasted the Zoom Invitation into an Email
    • Having Zoom send invitation from the Registration options menu
    • Sending invitations with Google or Outlook plug-in
    • Something else... please describe
  • If you can provide a screen shot of the error message with some context around it (without capturing any personal information), that would be helpful.

With most of that information, I might be able to help.


Ray -- Happy holidays, everyone! I’m taking a few days (mostly) off. See you in 2025!