Zoom would like to access data from other apps - macOS 14 Sonoma | Community
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Newcomer
September 28, 2023
Solved

Zoom would like to access data from other apps - macOS 14 Sonoma

  • September 28, 2023
  • 14 replies
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After upgrading to macOS 14.0 (Sonoma) I now receive a privacy and security dialog at the end of each meeting: "zoom.us.app" would like to access data from other apps. 

There is no more detailed information regarding what data Zoom would like to access. 

Is this prompt localized to me, or are other users encountering it? Does anyone have more clarity on the sources and type of data Zoom is looking to access from other apps?

Best answer by rn-zm

Hi @KennethP @cnadig @gazgaz8 @mcirtain @TravellingDeon it seems our engineering teams were resolve this issue. It's suggested to Uninstall and reinstall the Zoom application updating Zoom to the latest version.

 

As of today 11/1/23, Zoom version 5.16.6 (24664).

14 replies

Newcomer
October 16, 2023

The expected behaviour as described above is great. One thing, which I find odd is, why is the permissions being asked at the time *exiting* the app?  (Not while app is running / while we are trying to share a screen or file etc).

Newcomer
October 24, 2023

As others have said, the above is not solved. See https://developer.apple.com/videos/play/wwdc2023/10053/?time=1066. Zoom is not being specific re: what it is accessing (when DISCONNECTING from a meeting!) and why. The permission is appropriately revoked after the individual instance. I believe Zoom needs to make updates to conform to the new security requirements of MacOS Sonoma.

rn-zmAnswer
Community Manager
November 1, 2023

Hi @KennethP @cnadig @gazgaz8 @mcirtain @TravellingDeon it seems our engineering teams were resolve this issue. It's suggested to Uninstall and reinstall the Zoom application updating Zoom to the latest version.

 

As of today 11/1/23, Zoom version 5.16.6 (24664).

Newcomer
December 4, 2023

This solution worked for me and is safer than giving Zoom access to your disk for unknown reasons.

Newcomer
November 22, 2023

I am on Sonoma 14.1.1 and was having the issue.  I fixed it by going to: System Settings > Privacy & Security > Full Disk Access > and then scrolling down to Zoom and turning on the toggle switch. 

Newcomer
April 16, 2024

That's like saying that you can reduce any concerns about people nagging you to lend them money by simply giving them every penny that you have from the outset.