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Zoom workplace crashing when trying to adjust audio

ZLBDAD
Newcomer
Newcomer

‎2024-05-22 06:53 AM

Just installed workplace and now I can't use audio - when I try to switch to audio settings the app crashes.

 

audio, workplace, crash, Mac M1 Ventura

 

 

Topics:
4 REPLIES 4

kth227
Newcomer
Newcomer

‎2024-05-28 12:30 PM

I have also experienced terrible latency issues with Zoom Workplace. It cannot handle incoming and outgoing video and audio simulataneously. It crashes. I am also running Ventura. It's not happening with FaceTime, Microsoft Teams, Google Meet, nor Zoom Classic. Only the workplace webapp and app. Extremely disappointing. 

0 Likes

chLLaX
Newcomer
Newcomer

‎2025-01-14 02:42 AM

i have the same problem and no one has a solution

0 Likes

chLLaX
Newcomer
Newcomer

‎2025-01-14 02:43 AM

i have the same problem and no one seems to have a solution

0 Likes

MGSR
Community Moderator | Employee
Community Moderator | Employee

‎2025-01-21 01:13 PM

Hello there,

I'm sorry for the late response and inconvenience.

Please perform a clean uninstall and then reinstall the latest version of the app. 

Let us know if this helps or if you need further assistance. 


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?
0 Likes