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Newcomer
September 7, 2021
Question

Zoom won't record video

  • September 7, 2021
  • 2 replies
  • 0 views

Even though I set up meetings to record video and audio, when I ran tests, Zoom would only record the audio. Help!

    2 replies

    Bort
    Employee
    Employee
    September 7, 2021

    Hi @MargaretO 

    We need more info about your situation. Are you recording to the cloud or locally? If recording to the cloud, can you provide a screenshot of your cloud recording settings? 

    Newcomer
    September 9, 2021

    I am a real newbie on Zoom, even though I've joined several meetings.  On those meetings, I can't be seen or heard, though I haven't done anything to prevent it.  I can add a comment on the chat bar.  Is this a problem with my Lenovo computer?  On the setup, Zoom message was "can't find a camera."