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Zoom won't record video

MargaretO
Newcomer
Newcomer

‎2021-09-07 10:03 AM

Even though I set up meetings to record video and audio, when I ran tests, Zoom would only record the audio. Help!

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2 REPLIES 2

Bort
Zoom Employee
Zoom Employee

‎2021-09-07 10:58 AM

Hi @MargaretO 

We need more info about your situation. Are you recording to the cloud or locally? If recording to the cloud, can you provide a screenshot of your cloud recording settings? 

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edieb5
Newcomer
Newcomer

‎2021-09-09 12:50 PM

I am a real newbie on Zoom, even though I've joined several meetings.  On those meetings, I can't be seen or heard, though I haven't done anything to prevent it.  I can add a comment on the chat bar.  Is this a problem with my Lenovo computer?  On the setup, Zoom message was "can't find a camera."  

 

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