Zoom with Xbox One Chat Headset (S5V-00015) issue | Community
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Newcomer
bratchikov
Newcomer
August 31, 2021
Question

Zoom with Xbox One Chat Headset (S5V-00015) issue

  • August 31, 2021
  • 2 replies
  • 0 views

I connect Xbox One Chat Headset (S5V-00015) to my Windows 10 PC via gamepad and USB. Microphone work properly, but headphone does not work. Any other applications work good with this headphone. I try Skype, Telegram and other - all ok, except Zoom.

In the Zoom sound settings when I select Xbox Controller Headset as target - sound is off. I try different USB ports, reboot Windows.

Please help me set up the headset for Zoom.

(Sorry for my English)

    2 replies

    R
    Community Manager
    rn-zm
    Community Manager
    August 31, 2021

    Hey @bratchikov, I would ensure that you're able to see the Xbox One Chat Headset (S5V-00015) as an input option for your speaker. You can find this within your Zoom desktop client settings under Audio. 

     

    B
    Newcomer
    bratchikovAuthor
    Newcomer
    September 2, 2021

    Yes. There is it show as Xbox Controller. When I press button for test it blue line jump but no any sound. If I change options to other speakers then test sound I hear.

    U
    Newcomer
    uVSthem
    Newcomer
    November 27, 2023

    Hey everyone, I'm encountering the same problem with my Xbox One controller and headset combo on my Windows 11 laptop. Specifically, the headset's microphone functions perfectly in Zoom, but I'm unable to hear any audio through the headset speaker in Zoom.

    Oddly enough, the headset speaker works perfectly fine in all other applications I've tested. Any suggestions on how to troubleshoot or fix this issue would be greatly appreciated!

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