Zoom video recording sped up

[mk0218]

Hello,

I recently recorded a 3 hour zoom meeting to my local PC, and the recording converted normally. 

When I check the converted file, it's only 30 minutes long... it turns out that the first 8 minutes of the meeting were recorded normally, and the remainder duration was compressed and sped up very, very fast, to result in such a short recording.

I have looked at older discussions reporting a similar issue, but there doesn't seem to be a fix. I also tried the "Double click" to convert it a second time, but it again produced a 30 minute recording with the same issue, which leads me to believe the file was corrupted.

Is there a way to prevent this from happening again? Thank you for any insight. 

[dkort6]

This just happened to a colleague and I am looking for insight as well.

[AllisonMc1]

We just had a meeting record at high speed as well.  1 hr 22 minute meeting recorded in 38 minutes.

Did you end up resolving this in anyway...  I realize your post is almost a year old.

[isabellameier]

This has happened to us multiple times now. Just happened again on an hour long live webinar recording

[llw22]

Any way to solve this? I've got a three hour recording condensed to 20minutes and after 50 seconds I can't understand anything! 

[AllisonMc1]

I was never able to fix the recording...  the only thing we have noticed is that this was one of the few recordings done to a local pc, all others went to the cloud and were downloaded.  Don't know if that has much to do with it, but we are only going to the cloud for the time being.

[PMILibrary]

This issue has happened to our last TWO recorded events. Is it being fixed by Zoom? Does anyone know how we can fix it now?

[Ethan_Lancaster]

I've ran into this issue as well. I finished a recording that was 56 minutes but it was condensed and sped up into an 18 minute video. I have no idea on how to fix this issue but it's very annoying.

[NoaGetEvents]

Same issue here. One hour recording to pc condensed to 20 mins, high speed low quality audio. In another meeting recently - part of the recording ok and part of it is not.

[MGSR]

Hello @NoaGetEvents!

Welcome to the Zoom Community! We're glad to have you here.

It sounds like you experienced a local recording issue where the video file was corrupted, causing the majority of your meeting to play back at an accelerated speed. This can happen due to several reasons, such as

• Insufficient disk space during recording
• Computer performance issues (CPU or memory overload)
• Interruptions or crashes during the recording or conversion process
• Saving the recording to an external or network drive that disconnects or lags

To help prevent this from happening again, here are some best practices:

1. Ensure you have plenty of free disk space before starting a recording.
2. Record to your computer’s internal hard drive, not an external or network drive.
3. Close unnecessary applications to free up system resources.
4. Avoid putting your computer to sleep or letting it hibernate during the meeting and conversion process.
5. Wait for the conversion to fully complete before moving or renaming any files.

If you continue to experience issues, consider using Zoom’s cloud recording feature (available with paid plans), which processes and stores recordings on Zoom’s servers, reducing the risk of local file corruption.