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Zoom version 6.1.11 update error code 10002 on Sonoma

Firescribe
Explorer
Explorer

I updated my OS to Sonoma 14.6.1 this week and just checked Zoom for an update. I'm running v6.1.10 and there is an update for v6.6.11, but when I click to install it gets a tenth of the way through and then throws the popup "Unable to install updates Error code: 10002"

1 ACCEPTED SOLUTION
4 REPLIES 4

Thanks for your help. It solved my problem.

Firescribe
Explorer
Explorer

Do you know if manually downloading update lose my logins? 

storyhub
Community Champion | Customer
Community Champion | Customer

Manual update does not change logins. If you do a clean install that will remove logins.