Zoom to Twitch with captions issue | Community
Skip to main content
P
Newcomer
projectpg
Newcomer
October 19, 2022
Question

Zoom to Twitch with captions issue

  • October 19, 2022
  • 1 reply
  • 5 views

Hi, we run a Zoom meeting that is live streamed onto twitch.

On some of the events, people request the automated closed captioning.

These captions are then also burnt into the Twitch stream, which is quite problematic as they are often incorrect.

Does anyone know if there's a way to turn this off so that the closed captions aren't sent and burnt into the  live stream feed on Twitch?

Thank you

    1 reply

    Bort
    Employee
    Bort
    Employee
    October 19, 2022

    Hi @projectpg 

    Unfortunately, captions are all or nothing. You cannot control how captions are sent via live stream. 

    P
    Newcomer
    projectpgAuthor
    Newcomer
    October 19, 2022

    Thanks, is there either a planned fix for this, or a recommended solution? (It's quite frustrating to have incorrect subtitles burnt into a video forever)

    Bort
    Employee
    Bort
    Employee
    October 19, 2022

    Not sure there is a solution for this currently. 

    In this case, how do you want the captions to be handled with the stream? You want them generated, but not displayed in the Twitch stream? Where would Twitch viewers see the captions in that case?

     

    Just trying to understand what you're wanting, to understand if would be possible with Zoom's current streaming integrations. 

    Terms & ConditionsAccessibility statement
    Copyright © Zoom Communications, Inc. All rights reserved.