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Zoom thinks my meeting participants are in the Netherlands!

NAMSS
Newcomer
Newcomer

I've just tried to run a meeting and lots of my potential participants received a message to say they couldn't join from the Netherlands.  They were all UK based and lots of people did manage to join.  How can I stop this happening again? 

2 REPLIES 2

caliclub
Newcomer
Newcomer

Same issue faced here. I cannot join meetings even though I am in the UK. It keeps assuming I am in the Netherlands. I have fiddled with my computer and still have no clue why. 

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @NAMSS and @caliclub,

Welcome to the Zoom Community! We're glad to have you here.

Please check if the users are using VPN; also, account owners and admins can allow or block participants from specific countries/regions. Targeting a specific location enhances meeting privacy and security by granting access only to participants from approved regions. 

You can check out this article for more information. 

Let us know if you need further assistance. 


Mark
Zoom Community Team
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