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Zoom suddenly crashes

Andrew456
Newcomer
Newcomer
<CrashRpt version="1403">
<CrashGUID>a52e06f8-066c-453b-9c11-24b4132c9ba6</CrashGUID>
<AppName>Zoom.us</AppName>
<AppVersion>6.1.1.41705</AppVersion>
<ImageName>Zoom.exe</ImageName>
<OperatingSystem>Windows 10 Pro Build 22631</OperatingSystem>
<DispalyDevice>NVIDIA GeForce RTX 4070 SUPER</DispalyDevice>
<CPU>Intel(R) Core(TM) i7-14700KF</CPU>
<CPUUsage>0.194613</CPUUsage>
<OSIs64Bit>1</OSIs64Bit>
<GeoLocation>uk-ua</GeoLocation>
<SystemTimeUTC>2024-07-10T07:28:04Z</SystemTimeUTC>
<ExceptionType>13</ExceptionType>
<GUIResourceCount>1187</GUIResourceCount>
<OpenHandleCount>3498</OpenHandleCount>
<MemoryUsageKbytes>409840</MemoryUsageKbytes>
<MemoryLoad>26</MemoryLoad>
<TotalPhysicalMemory>32589</TotalPhysicalMemory>
<AvailablePhysicalMemory>24091</AvailablePhysicalMemory>
<TotalPageFile>36045</TotalPageFile>
<AvailablePageFile>23633</AvailablePageFile>
<TotalVirtualMemory>134217728</TotalVirtualMemory>
<AvailableVirtualMemory>132116304</AvailableVirtualMemory>
<GPUInfo>NVIDIA GeForce RTX 4070 SUPER##32.0.15.5585</GPUInfo>
<CustomProps>
<Prop name="App Start Time" value="20240710_101824"/>
<Prop name="Meeting ID" value="0CB433AE-ABBF-49F2-8376-16BCC4951E3F"/>
<Prop name="VideoLaunchReason" value="6"/>
</CustomProps>
<FileList>
<FileItem name="crashrpt.xml" description="Crash Description XML"/>
<FileItem name="ssbcrash_hang_6.1.1.41705_NA_NA_07102024_102804_Zoom.exe_8296_unknown_NA_NA.dmp" description="Crash Minidump"/>
</FileList>
</CrashRpt>
It crashes after some time when I interact with any button.
Already tried to reinstall the app, it didn't help.
0 REPLIES 0