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Zoom stops responding but still works temporarily

Ost1
Newcomer
Newcomer

‎2023-01-17 02:44 PM

After 10+ seconds of entering a meeting my zoom stops responding. I can still hear the other participants and the video still works for a couple minutes, but I can't click on anything as the application isn't responding. Audio normally continues to work for the next 10 to 20 minutes then the application completely freezes. 

 

I've reinstalled zoom, updated pc and drivers, and cleared cache. I've got no idea what's wrong. Please help.

3 REPLIES 3

RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-01-17 02:55 PM

Hi @Ost1 can you please double-check the version you're currently running on Zoom? Assuming we may need play with some settings after you confirm the version of Zoom you're on. 

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Zoom Community Moderator
he/him/his

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kkonzack
Explorer
Explorer
In response to RN

‎2023-03-29 05:15 PM

Hi!  I am having the same issue!   I need to optimize my zoom.  Who can help?

0 Likes

kkonzack
Explorer
Explorer

‎2023-03-29 05:14 PM

I am having the same issue!

 

0 Likes