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Zoom stops during sessions

Wenkee
Newcomer
Newcomer

My zoom sessions drop off and come right back on often.  If it does it a second time in the same meeting, I have to sign back in and then there are 2 of me on the screen, until I take back the session as leader.  I have multiple 30 minute sessions during the day (8-10) and this happens in probably 3 out of 10 sessions, sometimes more.  I get a message from zoom to report it, but this has been going on for more than a month.

2 REPLIES 2

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @Wenkee, I know it has been a while since you initially posted, and I apologize for just now seeing your post. I definitely want to make sure you receive assistance. Are you still having this issue? If so, I'd love to help you get it resolved.

 

 

Carla,
Zoom Community Team


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?

Hi Carla,

Yes my sessions are still stopping earlier than the  40 minutes.  

What can be done?  

While I have you, should the meeting link that I copy and send out be different from the link I join with as a leader?  

Thanks,

Janet