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Zoom stopped recording because cloud storage was full--if I upgrade now, will that recording be ther

slp2
Newcomer
Newcomer

‎2023-03-28 05:10 AM

I had important presentations yesterday. Just after the third one started, Zoom apparently stopped recording because my cloud storage was full. It didn't notify me onscreen that the recording was stopping. If I buy increased cloud storage now (AFTER that meeting was finished), will the full presentation recording be there? Does anyone know? Thanks in advance--Laura

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Bri
Community Moderator | Employee
Community Moderator | Employee

‎2023-05-01 08:07 AM

Hi @slp2 ! My apologies for the delayed response. If you reached your cloud recording storage limit during your meeting, the meeting should have still been recorded until the end and you should have access to it (see https://support.zoom.us/hc/en-us/articles/7627873724685)

 

Let me know if you have any additional questions!


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
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