Zoom slow on paid account but fast on free account. | Community
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February 23, 2022
Question

Zoom slow on paid account but fast on free account.

  • February 23, 2022
  • 1 reply
  • 0 views

Hello.

 

I am a teacher for my private classes, I have a paid zoom account.  When I use it all my computer is slow.  
pressing “participants” button, “screen share”, “mute” it takes over 10 seconds to register.  Sometimes not at all.

This is even before anyone has joined or in waiting room.

 

 

i have a free account provided by a subcontracting company.  That is fine.  No issues. Smooth and fast.

 

I used paid zoom in Aug/ Sep and it was perfect.

I restarted again in Feb/March, now it is so slow….

 

It is the same PC as before and last time.

 

any ideas?

 

i also use a free 

    1 reply

    CarlaA
    Community Manager
    Community Manager
    November 28, 2022

    Hello, @Ritz, I am so sorry for the delayed response and for not noticing this earlier. Has this issue persisted for you? If so, I would like to assist you.

     

    Carla,
    Zoom Community Team