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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Zoom settings are greyed out

si_a
Newcomer
Newcomer

Hello,

Some Zoom settings display the following message:

"Due to new security guidelines, you can't change this setting. Contact your account manager for more information."

However, I just registered for Zoom, and my role is listed as Owner in the account profile.

I would like to know why I am not allowed to change this setting.

Thank you.

1 REPLY 1

bcp12
Newcomer
Newcomer

Me too. Did you ever get it sorted?