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Zoom's quality these last 2 month's.

martimlucas
Explorer
Explorer

‎2023-03-06 05:46 AM

Has anyone been experiencing a lot of instability these last 2 month's?
I have. I would like to know other people's opinion and experience with this.

I would also like to know how contacting Zoom's support has been.
As far as I experienced, Zoom's support is a joke. They ask the same questions over and over again and say: "My apologies for the delay in responding to your inquiry as we are experiencing longer wait times because of increased demand". I have talked to 3 different people and it's all the same.

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2 REPLIES 2

Amaline
Newcomer
Newcomer

‎2023-03-06 06:59 AM

I agree with everything you have posted. I have been logged out of my meetings every time I was on Zoom after about 30min and getting help has been frustrating because I am not a paying customer

 

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martimlucas
Explorer
Explorer
In response to Amaline

‎2023-03-06 08:06 AM

Don't worry, it's not because you are not a paying customer. I am a paying customer and it's frustrating too.