Zoom recording

[Lf95]

I recorded a meeting to the cloud, but at the time I did not have zoom Pro. Once the meeting was over I purchased the Pro option so I could get access to the cloud but I still can’t find the recording. Is there any way I can access the recording even though it was done before the cloud purchase. 

[KhatC · Accepted solution]

Hi @Lf95, welcome to Zoom Community! Cloud recording is a feature only available to paid Zoom accounts like Pro, Business, etc. Since you did not have a Pro account at the time of the meeting, it was most likely recorded locally to the computer that hosted the meeting as local recording is available for free accounts. The cloud recording option was inactive and had only been applicable for future meetings after purchasing the Pro license.

You can check the computer you used to host the meeting. Zoom saves local recordings in a specific folder:

• Windows: C:\Users\[Your Username]\Documents\Zoom

• Mac: /Users/[Your Username]/Documents/Zoom

• Linux: home/[Your Username]/Documents/Zoom

Alternatively, you can also go to https://zoom.us/recording/local to find your recording. I hope this helps!

[MGSR]

Hi @Lf95!

Did you see the previous response from @KhatC?
If it has resolved your inquiry, please press Accept as Solution.

If you need further assistance, please let us know.

Have a great day!

[MGSR]

Hi @Lf95!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!