cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Zoom recording sent to me

Go to solution
Hean
Newcomer
Newcomer

‎2022-02-04 11:01 PM

I have the url and pass code but the same message comes up ' you cannot view this recording. No permission' . the host confirms all restrictions lifted. Five recipients have the same problem

1 ACCEPTED SOLUTION

Go to solution
RN
Community Moderator | Employee
Community Moderator | Employee

‎2022-05-26 10:38 AM - edited ‎2022-05-26 10:40 AM

Hi @Hean, it's been some time since you've posted this discussion! Suggest having the Host look into our KB on the settings for sharing cloud recordings. If that doesn't work, please submit a ticket to our Zoom technical support team so they can look into your issue further.

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

View solution in original post

2 REPLIES 2

Go to solution
RN
Community Moderator | Employee
Community Moderator | Employee

‎2022-05-26 10:38 AM - edited ‎2022-05-26 10:40 AM

Hi @Hean, it's been some time since you've posted this discussion! Suggest having the Host look into our KB on the settings for sharing cloud recordings. If that doesn't work, please submit a ticket to our Zoom technical support team so they can look into your issue further.

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

Go to solution
Stevenii2
Newcomer
Newcomer
In response to RN

‎2024-08-05 11:51 PM

I cannot overcome the same issue.

0 Likes