Zoom recording (local) shows only 1 camera and my face doesn't appear when I share screen

Forum|Forum|1 year ago
November 29, 2024
2 replies
4 views

Hi all.

My settings
Version: 6.2.11 (50939)
Windows 10

My issue:
When I record a meeting (local), I have a very weird outcome with the cameras.

When I don't share my screen, the face of the participants appear (when they talk)
But when I do share my screen, only the person talking appear (on top right), and never my face, even if I'm talking...

And even, if during the meeting, the participants are all visible to my screen (gallery mode).
I've been exploring all the options I could find (via the Zoom app; as well as the Zoom settings via the browser), without finding anything that could explain that.

=> Ideally, I would love to see all participants in the recording; but if that's not possible, at least when screensharing, the person who talks (including me when I talk).

Thanks a lot in advance for any help

Arthur

Recordings

Best answer by storyhub

Look in the web portal at the settings > recording tab for the local vs cloud recordings and you will see that local recording is very limited to what is actually on your local screen. Cloud recordings on the other hand have isolated streams that can be combined in various ways. I would suggest you do some trial recordings using the cloud instead of local making various settings in the web portal settings for cloud recording.

storyhubAnswer

Community Super Champion | Customer

Look in the web portal at the settings > recording tab for the local vs cloud recordings and you will see that local recording is very limited to what is actually on your local screen. Cloud recordings on the other hand have isolated streams that can be combined in various ways. I would suggest you do some trial recordings using the cloud instead of local making various settings in the web portal settings for cloud recording.