Zoom recording download does not play video

Hello,

I recorded a Zoom meeting in the cloud, as art of my membership business. I edited the video using Zoom's trimming tool, and both the video and audio looked perfectly fine. When I downloaded the trimmed files and tried to play them, the video did not appear, but the audio played fine. I tested these files on VLC Media Player, Camtasia Studio, and DaVinci Resolve.  I then reverted the video and downloaded the originals...no luck with any of these, either. Same issue.

I have previously downloaded and played many videos from Zoom with no problem, using these same tools. Today, I tried to play back the recording in the Zoom Hub and received the following message: "The media playback was aborted due to a corruption problem or because the media used features your browser did not support."

Is there someone at Zoom who can help recover my recording?

I received no error code. I am working on a Dell Alienware Area 51 AT2250 desktop computer (Windows 11, NVIDIA RTX 5090 GPU). My Zoom Workplace for Windows version is 6.6.1 (15968).