Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI CompanionEffective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.
Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.
2024-02-07 09:14 AM
I use Zoom frequently. When I am the host, the screen will go dark, but people will still see me and hear me. I cannot access any controls such as share screen, etc. I have to leave the meeting, re-boot, and re-enter the meeting. Then it is ok. Also a small blue circle continues to turn. To me this means, some function is trying to complete itself. How can I solve this problem?
2024-02-13 11:24 AM
Hey @Joule3 welcome to the community! What an interesting experience you're having. Have you already tried Uninstalling and reinstalling the Zoom application? If you are using Windows, please use the Clean Zoom method when uninstalling. After uninstalling and installing a new version of Zoom from https://zoom.us/download, check if you can join your meeting from another device with Zoom installed, such as a tablet or mobile, or if you can invite someone to test if the issue has been resolved.