Zoom participants freezing or no video

[MarianneTaylor]

I host a twice weekly Zoom meeting, for the last month, participants can join with video and audio but after a few minutes, their video freezes and eventually goes blank.  I have full wi-fi signal as does my participants.  I have gone into the advanced video settings and have unchecked receiving video under hardware acceleration and nothing has fixed the issue.  My participants can join a different Zoom meeting created from a friend of mine’s account with no video issues so I believe the problem is on my end but I cannot figure out where to look.  Please help!

[TorahTechGuy]

I would start by not relying on Wi-Fi. Plug into an Ethernet connection and see if that helps. 

[CC5]

My participant kept freezing because her battery was running down.  The problem was solved soon after she plugged in her lead