Zoom not working under Ventura 13.1 | Community
Skip to main content
F
Newcomer
fridrikh
Newcomer
January 9, 2023
Question

Zoom not working under Ventura 13.1

  • January 9, 2023
  • 1 reply
  • 0 views

Hi,

I downloaded from Zoom download page and installed Zoom on my Mac BookPro with Ventura 13.1.

The installation was successful. However, Zoom did not appear in Launchpad. When I click on zoom.us icon in Applications folder it gives me the error message below. Any suggestions.

Thank you.

 

It is a Mac with an Intel chip in case it is important.

 

 

    1 reply

    F
    Community Champion | Customer
    Frank_TB
    Community Champion | Customer
    January 9, 2023

    Perhaps you downloaded the M1 version by accident?

    F
    Newcomer
    fridrikhAuthor
    Newcomer
    January 10, 2023

    Surprisingly, Zoom downloads web page does not give you an option of selecting M1 vs Intel. There is just one download button for a Mac version.

    Terms & ConditionsAccessibility statement
    Copyright © Zoom Communications, Inc. All rights reserved.