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Newcomer
fridrikh
Newcomer
January 9, 2023
Question

Zoom not working under Ventura 13.1

  • January 9, 2023
  • 1 reply
  • 0 views

Hi,

I downloaded from Zoom download page and installed Zoom on my Mac BookPro with Ventura 13.1.

The installation was successful. However, Zoom did not appear in Launchpad. When I click on zoom.us icon in Applications folder it gives me the error message below. Any suggestions.

Thank you.

 

It is a Mac with an Intel chip in case it is important.

 

 

    1 reply

    F
    Community Champion | Customer
    Frank_TB
    Community Champion | Customer
    January 9, 2023

    Perhaps you downloaded the M1 version by accident?

    S
    Newcomer
    Srinni62
    Newcomer
    February 27, 2023

    Hello I can't even install zoom on my iMac, I receive permanently this error message. What shall I do?

    I have an iMac from 2020

    I
    Newcomer
    Isis1
    Newcomer
    March 16, 2023

    I have the same problem. I can't install it on  MacOS Ventura 13.2.1.  It worked fine before, but in the last time I could no longer update zoom. I get every time an error and I had constant problems with the sound. After uninstalling zoom, I can't install it now again. I get the same error as Srinni62

    Please help us. 

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