Zoom not seeing my canon m50 DSLR | Community
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Newcomer
September 21, 2021
Question

Zoom not seeing my canon m50 DSLR

  • September 21, 2021
  • 1 reply
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I’ve hooked up my canon m50 as I should. Including the canon utility.

 The camera is not showing up in the zoom video setting. It defaults to 

the FaceTime built in camera only.

im running Mac OS Big Sur and iMac 2019 intel. 

any help? 
thanks 

    1 reply

    Rupert
    Community Champion | Customer
    Community Champion | Customer
    September 22, 2021

    Hi @Tomreefer1 

     

    I notice there hasn't been a response to your question yet.

     

    Try registering for "Office Hours" at https://zoom.us/j/844989302 and asking your question there. There an plenty of camera experts on the panel who may be able to help. Questions can be asked during the session - look out for the Chat in the session with instruction on how to submit questions.

     

    You can see the format of the sessions here https://officehours.global/ and to get orinatted or to see past Q&A sessions.

     

    Hope this helps.

     

    Rupert