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2022-03-29 01:01 PM
On my Windows 8.1 computer, when I enter a zoom meeting, my name comes up, camera is on, and an error message appears " Zoom not responding". Computer screen freezes and It sits this way for minutes (and then finally connects with my microphone and camera fully working. Seems to happen every time I join a meeting.
2022-03-29 01:29 PM
Hello @rpal,
My name is Brandon. Thanks for joining the Zoom Community! This appears to be the CPU or processor possibly is not able to handle all of the processes that are running on your Windows OS machine. Please check to see that you are not running too many processes at one time. You can check this by pressing ctrl-alt-delete simultaneously and checking to see if your CPU is running at a nominal speed. If not, then maybe drop some processes that are not needed while joining your Zoom Meeting, and you should be able to connect with no issues. The other issue could be that your wifi or internet connection bandwidth is being used up by other devices in your home, not leaving you Windows OS enough resources to connect to the internet.
2022-03-29 02:12 PM