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Zoom meetings/chat client (5.16.5 (24296)) not able to run on Windows Server 2016 Terminal Servers

austin93
Newcomer
Newcomer

I'm sending this more of as a bug report. At this time we've rolled our Remote Desktop session hosts running Zoom back to 5.16.2.22807. 

Unfortunately I don't have much more to add than my post but I'll give whatever detail I can as to what we were seeing. 

When launching Zoom, the zoom.exe process in Task Manager would show, and then disappear after a few seconds. 

No logs found in the log location. 

No Windows Event viewer events found. 

Turned off our A/V (Sophos) to verify that was not interfering. 

 

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