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Zoom meeting blocked

Cambrinus
Newcomer
Newcomer

‎2023-12-01 05:02 AM

I am at present running a series of teaching sessions on Zoom.  One of my students cannot connect because, as she writes, she is receiving the message "meeting not available from Canada".  I am based in Spain, have a paid Zoom account and am using Zoom app version 5.16.10 on an Apple Mac.  I have never encountered this problem before.  Has anyone got any information about problems in Canada?

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ExpertswhoJohn
Community Champion | Customer
Community Champion | Customer

‎2023-12-04 12:16 PM

hi  @Cambrinus ,

 

If you look at the setup for that meeting, you will see the countries that are allowed to attend the meeting. I have the UK (Where I am based) and the USA,  so I would need to add Canada to my meeting here.

 

Screenshot 2023-12-04 201428.png

 

please mark this reply if it solves your question.

All the best

 

John

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