Zoom link not appearing for some users for scheduled meetings | Community
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S
Newcomer
Sunnysarao
Newcomer
October 14, 2021
Question

Zoom link not appearing for some users for scheduled meetings

  • October 14, 2021
  • 3 replies
  • 36 views

any idea why Zoom link not appearing for some users for scheduled meetings

 

when you click on schedule meeting in outlook, via zoom plugin in the body of the email there are details ,link to join the meeting, that is missing (not generated) for some users and body of email is blank

      3 replies

      R
      Community Manager
      rn-zm
      Community Manager
      November 3, 2021

      Hey @Sunnysarao, can you try to reinstall/update the latest Zoom version? You may download the most updated Zoom app on this link: zoom.us/download.

       

      Once done, uninstall/reinstall your Outlook Plugin/add-in. You can go to this link for the steps:https://support.zoom.us/hc/en-us/articles/115005223126-Zoom-for-Outlook-add-in-web-and-desktop-.

       

      After attempting both let me know if this helped you repopulate those meeting details. 

       

        R
        Community Manager
        rn-zm
        Community Manager
        April 18, 2023

        Hi @Spfeiffer @Amy6 suggest attempting to do the following above within my reply and let me know if that helps. Thanks!

        A
        Newcomer
        Amy6
        Newcomer
        February 3, 2022

        Was this resolved?  I have the same issue.  

        S
        Newcomer
        Spfeiffer
        Newcomer
        April 18, 2023

        I have the same issue..... and I do not have an IT department to help me. 

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