Zoom lagging horribly (180% CPU usage, OSX 11.6.1, Intel Core i9) | Community
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james_c_m
Newcomer
January 11, 2022
Question

Zoom lagging horribly (180% CPU usage, OSX 11.6.1, Intel Core i9)

  • January 11, 2022
  • 13 replies
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Has Zoom been buggy for anyone else? Recently (last month) it's been slowing down for me, and today it got terrible. It was taking up 180% CPU on a meeting; I couldn't use any other processes on my computer and my audio and video were lagging.

This was a normal 3 person video meeting, paid account. OSX 11.6.1, Intel Core i9

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      L
      Newcomer
      ljwayne
      Newcomer
      September 16, 2023

      Same issue....everything slows down on MacBook Pro 2019.  It become next to unusable.  We are looking a alternatives.  My 2013 MacBook had no issues.  This has twice the RAM and twice the storage, so if it is not occurring on PCs then it is an Apple issue.

       

        P
        Newcomer
        paches86
        Newcomer
        October 2, 2023

        Has there been any solution?

        I am on a MacBook Pro 2017, i7, 16GB Ram, it becomes unusable.

          D
          Newcomer
          dreddiknight
          Newcomer
          October 2, 2023

          My solution was to take my MBP to an Apple certified repair place. They diagnosed that the batteries were faulty and replaced them. The problem went away for me after that... No solution in the tweaking settings realm in afraid.

          D
          Newcomer
          dbareis
          Newcomer
          October 2, 2023

          I'm using Zoom v5.16.2 (22807) (latest) on Windows 11 and it makes my computer virtually unusable.

           

          I've used Zoom to present a lot over the years, but haven't used it for 6+ months.  I have a very powerful computer (64 bit Asus, 64 GB RAM, 16 CPUs etc.) with Windows 11 (with all the latest updates). 

           

          I upgraded to the latest zoom release before presenting and my computer starts to crawl, everything was very slow. 

           

          After a reboot I noticed it happened again when I was loading Zoom and existing it, and also when in a meeting (it was almost impossible to end the meeting).

            P
            Newcomer
            paches86
            Newcomer
            October 3, 2023

            My computer is not as powerful, but still pretty decent and Zoom used to run very well.

            D
            Newcomer
            dbareis
            Newcomer
            October 4, 2023

            Hello,

             

            Zoom uses cookies and cache that can become corrupt.

             

            There is an uninstaller  for OSX built into the Zoom desktop client. Windows users can use the Clean Zoom exe to complete uninstall Zoom as well. 

            https://support.zoom.us/hc/en-us/articles/201362983-Uninstalling-and-reinstalling-the-Zoom-application 


            If corrupted cache or cookies are the issue this may help.

             

            Regards,

            If my reply helped, don't forget to click the accept as solution button!


            Thanks for the reply but:

            1. Uninstall + Clean + rein stall latest didn't make a difference
            2. The zoom uninstall clears your settings (what a piece of garbage, I'm only using zoom as I have to).
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