Zoom keeps stealing focus | Community
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Newcomer
March 30, 2022
Question

Zoom keeps stealing focus

  • March 30, 2022
  • 12 replies
  • 58 views

When I click to join a meeting, Zoom spawns a succession of windows, which may live for a few seconds or a few minutes depending on the window and  other things beyond my control.

 

Each and every one will steal keyboard focus from whatever I'm doing.

 

So if I try to continue to be productive whilst waiting to join a meeting, I'm repeatedly interrupted.

 

Other posts have been told this is "by design"

What possible excuse is there for interrupting the user this way?

    12 replies

    FunkyBobAuthor
    Newcomer
    March 30, 2022

    Additionally, any time someone else in a meeting shares their screen, focus is again stolen.

     

    Which is detrimental to anyone trying to keep minutes for a meeting, or trying to resolve ongoing production issues if the meeting is about a production outage.

    RobertS
    Newcomer
    Newcomer
    March 31, 2022

    Cannot answer you question  i.e. What possible excuse is there for interrupting the user this way?

    I have an external monitor attached to my laptop and in this way keep ZOOM on one monitor and the work I am doing on the second monitor...... 

     

    I hope this helps!

    FunkyBobAuthor
    Newcomer
    April 5, 2022

    I have two external monitors on my laptop, but have not found a way to constrain Zooms windows to just one.

    I don't see how that would fix the focus stealing issue, anyway.

    RobertS
    Newcomer
    Newcomer
    April 6, 2022

    Are you duplicating your screens? If so switch the settings to extended mode and you should be able to move Zoom to whichever monitor you desire.

     

     

     

    FunkyBobAuthor
    Newcomer
    April 26, 2022

    I would @ the original response but this system requires at least 3 characters to @ someone, and they have only a 2 character name.

    https://community.zoom.com/t5/user/viewprofilepage/user-id/6

    Newcomer
    September 7, 2022

    I agree with the OP. I work at a call center and every time I'm writing a note on a customer's account and a call comes around on Zoom, the call steals the focus as the OP says. For those that watch the keyboard while typing, this is a huge issue. They'll type a full paragraph note and look up to find out they didn't type anything or typed a few words due to a call going around that stole the focus off their typing.  According to other forums, this is a huge problem for many of us and would like a fix. As a call center representative, this is a big inconvenience and very annoying when someone is trying to place an order, and you have to ask them to repeat what they said just because another call going around in the queue interrupted your typing. Especially if they're a fast talker and in a hurry to get an order placed. I hope this helps @RobertS . As I believe this is what he was referring to. The same complaint and issue I and many other are experiencing. 

    Newcomer
    October 11, 2022

    Agreed.  This behavior is just terrible.  I have lost count of the number of times I have used a keyboard shortcut to close a window only to find out Zoom has stolen focus so I end up losing the Zoom connection window instead.  

    Newcomer
    November 15, 2022

    I can't see the linked post which says it's "by design", but I agree this is wrong behavior. I understand that, in general, it's not good to be multitasking during meetings. But zoom should NOT be enforcing this. Right now I am in a meeting I was included as optional on; I'm not participating, but want to overhear the discussion. I hope they don't change screensharing, because the window I'm typing in will lose focus... AGAIN.

     

    Does zoom not trust people to be adults and pay attention when they need to?

    Newcomer
    November 15, 2022

    I am more likely to close a Zoom window while waiting for it to connect to the meeting, which means I'm rushing to get through emails or something before the meeting even starts.  

    Newcomer
    March 3, 2023

    came here looking for a way to stop this behaviour when someone else shares their screen.  Good god, can we not be trusted to switch back manually when we want to really pay attention?  This needs to be a setting so we can turn it off!!! God forbid we want to take notes during a meeting... 

    Newcomer
    July 20, 2023

    I've made so many feedback submissions and talked directly with Zoom. They have no intention of changing this behavior. They believe they are the arbiter of what is good UX. Literally, any UX engineer will tell you that focus stealing without the user's consent is "Dark UX" and is a general no-no, which tells you that Zoom doesn't know what they're doing.

     

    Focus stealing is a cardinal sin. Whomever decided this was a good idea SHOULD be fired. Not because of the wrong decision, but because they don't know what they're doing in the tech industry and should be knocked down a few pegs and have to earn their way up to making decisions in tech.

    Newcomer
    September 26, 2023

     

    This is ridiculous. How hard would it be to give people a choice about whether they want zoom to steal the focus from whatever they are doing. I'm always doing work related to the zoom session when it steals the focus. Again, why not give us a choice?  

    Newcomer
    February 29, 2024

    Just adding my voice here in the hope Zoom wakes up, listens to their revenue stream, and recognizes an option to disable this behavior is highly desirable to many in said revenue stream.

     

    Focus stealing by any app is the ultimate in hubris.  I am perfectly capable of deciding my priorities, and sometimes, your app just ain't it regardless of your opinion of yourself.