cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Zoom keeps asking for a code to sign in even though we use the same device and location.

decrotterdam
Newcomer
Newcomer

Zoom keeps asking for a code to sign in even though we use the same device and location. 

 

It sends this email:

 


Hi ----,
We detected an unusual sign-in from a device or location you don't usually use. If this was you, enter the code below to sign in to Zoom.

 

It's annoying because we share accounts with teachers and they don't all have access to the email address to read the code. What can we do?

1 REPLY 1

anf_id
Newcomer
Newcomer

Its maybe security from zoom. But when i sign in i dont get security code from email i just get sign in warning email.