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Zoom it still requires me to insert a meeting ID and a passcode

SWelcome
Newcomer
Newcomer

I have a user who whenever he uses Zoom still requires him to insert a meeting ID and a passcode -   there is no automatic connection.  Any ideas?  I have gone through the Admin account settings, reviewed his settings in Zoom vs. mine, and can not find anything different? We did a test meeting and it did ask him to enter the ID & Passcode.  Thanks.

3 REPLIES 3

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @SWelcome, if you go to the Web Portal within your Profile Settings, you can enable the Embed passcode in invite link for one-click join. The Meeting passcode will be encrypted and included in the invite link to allow participants to join with just one click without having to enter the passcode.

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Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

SWelcome
Newcomer
Newcomer

This option is already enabled.  thanks. 

RN
Community Moderator | Employee
Community Moderator | Employee

@SWelcome with enabling that setting, was this able to help you out? If so, don't forget to click the Accept as Solution button! Thanks! 

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Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!