Zoom it still requires me to insert a meeting ID and a passcode | Community
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Newcomer
September 2, 2021
Question

Zoom it still requires me to insert a meeting ID and a passcode

  • September 2, 2021
  • 2 replies
  • 0 views

I have a user who whenever he uses Zoom still requires him to insert a meeting ID and a passcode -   there is no automatic connection.  Any ideas?  I have gone through the Admin account settings, reviewed his settings in Zoom vs. mine, and can not find anything different? We did a test meeting and it did ask him to enter the ID & Passcode.  Thanks.

    2 replies

    Community Manager
    September 2, 2021

    Hey @SWelcome, if you go to the Web Portal within your Profile Settings, you can enable the Embed passcode in invite link for one-click join. The Meeting passcode will be encrypted and included in the invite link to allow participants to join with just one click without having to enter the passcode.

    SWelcomeAuthor
    Newcomer
    September 2, 2021

    This option is already enabled.  thanks. 

    Community Manager
    September 2, 2021

    @SWelcome with enabling that setting, was this able to help you out? If so, don't forget to click the Accept as Solution button! Thanks!