Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI CompanionStarting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.
Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!
2023-02-15 12:16 PM
Apparently there's a update (according to the Apple technician), where Zoom is muting background noise and only focusing on my voice. They need to do an update option to turn off that function. I take Zoom Music Composition lessons from a composer in England, and she needs to be able to hear the music I'm playing. Apple technician suggested using Facetime Shareplay or Skype for now.
Solved! Go to Solution.
2023-02-15 02:55 PM
Thank you for your help. My brother just found this article how to adjust sound settings for professional musicians. It fixed the problem
2023-02-15 02:42 PM
It's a basic feature of Zoom that it uses pretty aggressive noise suppression by default.
If you are using a Mac or PC, you can set the zoom audio to "original sound" but you'll need to manually enable that in each lesson. Alternatively, you can set the Zoom background noise reduction to "Low" instead of "Auto."
2023-02-15 02:55 PM
Thank you for your help. My brother just found this article how to adjust sound settings for professional musicians. It fixed the problem