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Zoom is muting the music on my zoom music lesson

cmrichardson
Explorer
Explorer

Apparently there's a update (according to the Apple technician), where Zoom is muting background noise and only focusing on my voice.  They need to do an update option to turn off that function.  I take Zoom Music Composition lessons from a composer in England, and she needs to be able to hear the music I'm playing.  Apple technician suggested using Facetime Shareplay or Skype for now.

1 ACCEPTED SOLUTION

cmrichardson
Explorer
Explorer

Thank you for your help.  My brother just found this article how to adjust sound settings for professional musicians.  It fixed the problem

https://support.zoom.us/hc/en-us/articles/360046244692-Configuring-professional-audio-settings-for-Z...

How to enable and configure original sound for musicians

View solution in original post

2 REPLIES 2

theirongiant
Explorer
Explorer

It's a basic feature of Zoom that it uses pretty aggressive noise suppression by default.

 

If you are using a Mac or PC, you can set the zoom audio to "original sound" but you'll need to manually enable that in each lesson.  Alternatively, you can set the Zoom background noise reduction to "Low" instead of "Auto."

cmrichardson
Explorer
Explorer

Thank you for your help.  My brother just found this article how to adjust sound settings for professional musicians.  It fixed the problem

https://support.zoom.us/hc/en-us/articles/360046244692-Configuring-professional-audio-settings-for-Z...

How to enable and configure original sound for musicians