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Pertinax
Newcomer
February 25, 2024
Question

Zoom is Driving me Mad

  • February 25, 2024
  • 1 reply
  • 3 views
Every day, I get at least one email from Zoom telling me I have used 80% of space. 
 
There's apparently no way to stop these emails. 
 
What's more,  I have deleted several recordings but they don't get deleted immediately, Zoom waits 30 days in case I change my mind. Furthermore, it takes another 7 days for Zoom to reclaim the deleted space.
 
How can I get Zoom not to send  me these messages?
How can I get Zoom to delete recordings that I've decided to delete, immediately?
Zoom could allow users to decide how many days to wait before permanent deletion.
 
This one issue will lead me to stop subscribing to Zoom.
 
Also, when Zoom sends me a message that it's about to delete a recording, it doesn't say which one. How crazy is that?  

    1 reply

    Humashankar
    Community Champion | Customer
    Humashankar
    Community Champion | Customer
    February 25, 2024

    Hi - I hope that you are Doing good !!

    All these are great observation which zoom may offer in the future based on user's ask:

     

    Additional storage options are one option to avoid those email triggers.

    Zoom has a retention policy that keeps deleted recordings for 30 days before permanently removing them.

     

    Unfortunately, there isn't an option to bypass this waiting period.

     

    For this scenarios Disabling email notifications also not in place at this time. 

     

    Just to get rid of emails you can create email filters or rules within outlook / email client automatically move these messages to a separate folder

     

    Hope this helps and happy to assist further !!

    Thank you very much and have a fantastic day!
    Warm regards

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