Zoom invites not being delivered to my gmail account | Community
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Newcomer
November 6, 2024
Question

Zoom invites not being delivered to my gmail account

  • November 6, 2024
  • 4 replies
  • 0 views

I am not receiving meeting invitations from various senders who send them to my gmail account. I have no idea why or how to fix this.

4 replies

Newcomer
November 7, 2024

You could ask them to copy the invite into an email and send it to you separately. There are also a range of scheduling apps for sharing the Zoom invite. One option available in the Zoom marketplace is Salepager that lets you send Zoom invites that are gmail compatible.  

zoomamyAuthor
Newcomer
November 7, 2024

I wrote a whole reply, but now I don't see it. This is my first time posting in the Zoom community. When and where do our replies appear?

zoomamyAuthor
Newcomer
November 7, 2024

Thanks, but I am receiving Zoom invites from numerous groups, and each of those invitations are being sent to large numbers of people. I cannot ask each host to give me special attention nor can I ask them to buy something like Salepager. These are volunteer organizations run by volunteers who have no resources or time to give me special attention. I need to find a way that Gmail doesn't screen out these emails or bounce them back to Zoom. The hosts are not getting them back, and they aren't in my spam or my trash. They are just floating endlessly somewhere in cyberspace. For years I had no problems, and then suddenly in the last few months, I have stopped receiving them.

Newcomer
November 11, 2024

I am having the same issue. All worked fine until recently when no one received my emailed invites. It seems they have to go into the Zoom Workplace calendar, which no one does as they're not used to it. It would be nice if Zoom helped with this.

zoomamyAuthor
Newcomer
November 11, 2024

Misery loves company?? Zoom clearly has not been helpful on this, as I found numerous people asking the same question when I googled it. My issue is on the receiving end, and I would have no way to know to go look at a Zoom calendar before I even get a zoom invitation...

MGSR
Community Manager
Community Manager
November 19, 2024

Hello there,

I'm sorry for the late response and the inconvenience. 

I apologize that you are having an issue receiving the meeting invitation. 

 

Please make sure that you do not have spam filtering service that could be preventing your email from receiving Zoom emails when checking your spam folder. Please refer to the steps below on how to check and disable spam filtering for your Gmail.

 

Step 1: Sign in to your Gmail account and click the gear-shaped Settings button. Select "Settings" from the drop-down menu and then click the "Filters" tab.
Step 2: Click "Create a new filter" and then click the "Has the words" text input box.
Step 3: Enter "is:spam," "in:spam," or "label:spam" (without the quotation marks) and then click "Create filter" with this search. The "is:," "in:," and "label:" criteria will never match any incoming mail, so this is useful to bypass the spam filter.
Step 4: Click "OK" and then click the check box next to "Never send it to spam."
Step 5: Click the "Create filter" button. All emails that would previously have been sent the Spam folder will now remain in your inbox. Note that Gmail displays a warning message if you open an email in your inbox marked as spam.

 

Lastly, are you able to see the meetings on your calendar? Sometimes, the host will just send the invite via calendar without also sending the email notification.

 

Let us know if this helps! 

Newcomer
February 8, 2025

My issue is not that it is going to spam. I received the link automatically in my gmail when I registered for a virtual class up until Jan 22, 2025. I did a Zoom add-on in my gmail. Logged in and out of every account. It works going to my Google Work e-mail, but not private. How do I fix this.